Comments on: Confessions of a cashier: why customers suck.

By: Kayla

Kayla — Fri, 27 Jun 2008 19:11:09 +0000

We have cupon ladies at my work. We can pretty much spot them. We’ve had to give them back money before.

I’ve rang up a $1,000+ order before, thank god I didn’t have to bag it up. I felt sorry for the baggers though because it took 2 baggers and 5 carts to take out the order and the baggers only got 7 dollars. At my work the baggers only work for tips.

By: kim

kim — Sun, 25 Nov 2007 18:15:16 +0000

Oh don’t I know the feeling! I have experienced most of these… more than once.

By: Marz

Marz — Wed, 20 Jun 2007 16:54:29 +0000

I was told once that jobs like the one that you took helps one realise how it feels to be in the shoes of people who have to literally do this for a living. But apparently, it also shows how people can be silly really and petty. I’m sorry you have to go through stuff like this. It’s sad that people do not know that good communication is a two-way thing.

Stuff like this was very apparent when I moved to Singapore. Before living in Singapore.. and perhaps its just me but when customers yell at cashiers, the cashiers/baggers just remain silent or passive. At least, from my experience.. so I did not know whether or not people were just being unreasonable or whether their complaints are legit. In Singapore, I have found that people here are a little bit more vocal about these things, and I became more aware of it. I was probably guilty of #3 but now I’m more aware of how I should be doing my part.

Good luck on your job. It’s good to release your grievances. It helps you sleep better at night and take on the next morning.

I smiled at #2, by the way. I just loved the way you wrote it.

By: Mike Haddad

Mike Haddad — Wed, 20 Jun 2007 05:02:54 +0000

I’m pretty sure paper bags are a lot better for the environment than plastic bags.

Â Reply: The plastic bags are typically the ones customers bring back and reuse, unlike the paper bags which usually tear and are thrown out. Plastic bags also don’t kill trees.

By: alexandra

alexandra — Tue, 19 Jun 2007 17:56:28 +0000

oh, and i put a heart after the hilarious, so it didn’t post the rest of what i said, which was…………you should write for a magazine. u don’t work at that huge warren stop&shop at mountain blvd do u? i always drive by that place… alright, well, i miss u. if you ever wanna talk my sn now is lilalex37

By: alexandra

alexandra — Tue, 19 Jun 2007 17:55:28 +0000

hey it’s alex (from 9th grade) haven’t talked to u in forever (kind of awkward as well), but i couldn’t not comment on this….hilarious

By: Kelly

Kelly — Tue, 19 Jun 2007 15:14:32 +0000

I’m desperately searching for a Summer job for the same two reasons as yourself: to pay back my student overdraft that I’ve somehow blown this year, and to pass the time away. I’m not having much luck at the moment, but I’m sure it’ll improve soon.

I really do know how you feel, though – I used to work on a delicatessen. We used to get shitty obnoxious customers in complaining that I’d sliced their ham too thin/too thick, had put too much/little oil in with their olives (they keep them fresher for longer, don’t you know…) or that I’d cut their miniscule piece of cheese too big and they were on some faddy diet. We even had a woman come in and complain that the piece of blue (yes, I repeat BLUE) cheese I had sold her was mouldy.

Keep at it, though – the money is always a bonus. Plus, it gives us something to rant about, which seems to be something we all need sometimes.

By: Ali

Ali — Mon, 18 Jun 2007 10:25:51 +0000

Oh god, I so do the two orders thing. But it’s for a good reason and I pay for both with debit. One tends to be my mother’s and the other tends to be mine and neither of us like to pay for each other’s groceries on our own cards (which might be because I rarely have enough money to pay for both on mine, so it would be her paying for both…).

But I totally agree with all of your complaints. The other day I was buying breakfast cereal and it took 20 minutes in a 1-8 line and I was only the second person in the line up!

By: Sic

Sic — Mon, 18 Jun 2007 06:45:39 +0000

Hope things get better for you soon. Too bad your store doesn’t have dedicated baggers.

#2 actually is an issue around here, because the people responsible for assigning prices to the items in their system make mistakes often and the price on the shelf doesn’t match the one at the register.